Privacy Policy - Infini Tours El Salvador

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Infini Tours El Salvador, operated by Ventura Global Experiences, S.A. de C.V., respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard the information provided by travelers, customers and website visitors.

By using our website, booking services or contacting our team, you agree to the practices described in this Privacy Policy.

We may collect the following information:

• Full name 
• Email address 
• Phone number 
• Pickup and travel details 
• Emergency contact information 
• Payment-related information processed through authorized third-party platforms 
• Passport or identification details when required for operational purposes 
• Photos or videos taken during experiences 

We may also collect technical information such as:

• IP address 
• Browser type 
• Device information 
• Website usage data through cookies or analytics tools

Your information may be used to:

• Confirm and manage reservations 
• Coordinate transportation and tour logistics 
• Communicate important operational updates 
• Provide customer support 
• Improve our services and website experience 
• Process payments through secure third-party providers 
• Send promotional content, updates or travel offers (only when permitted)

Payments may be processed through trusted third-party payment providers such as PayPal, Stripe, GetYourGuide, Viator or other secure payment gateways. Infini Tours does not store sensitive credit card information directly on its servers.

We do not sell or rent personal information to third parties.

Information may only be shared when necessary with:

• Guides and operational staff
• Hotels or activity partners involved in your booking 
• Government authorities when legally required 
• Payment processors and booking platforms 

All operational partners are expected to handle information responsibly and confidentially.

Photos and videos captured during tours or experiences may be used for marketing, social media or promotional purposes. Travelers who prefer not to appear in promotional material may notify our team before the activity begins.

Our website may use cookies and analytics tools to improve user experience, monitor website performance and better understand visitor behavior.

Users may disable cookies through their browser settings, although some website features may not function properly.

Infini Tours takes reasonable administrative, technical and operational measures to protect personal information from unauthorized access, misuse or disclosure.

However, no digital platform or online transmission can be guaranteed to be completely secure.

Depending on applicable laws, travelers may request to:

• Access personal information 
• Correct inaccurate information 
• Request deletion of personal data 
• Withdraw consent for marketing communications 

Requests may be submitted through our contact information below.

Our website or communications may contain links to third-party websites or booking platforms. Infini Tours is not responsible for the privacy practices or content of external websites.

Infini Tours reserves the right to update or modify this Privacy Policy at any time. 

Changes will become effective once published on our website.

Ventura Global Experiences, S.A. de C.V.
📧 bookings@infinitours.co
📞 +503 7223 2638
🌐 infinitours.co